Constant Contact

Category: Email/Newsletter

Email for small business, genuinely priced in pounds.

Constant Contact is a long-established email marketing platform for small businesses, covering campaigns, automations, landing pages, event management, surveys and social posting, with an AI campaign builder and copy generator pushed across all tiers. It acquired Moosend in 2025, an explicit move into European markets, and now offers a team product for multi-location and franchise businesses. It is majority owned by a private equity firm. It publishes genuine pound pricing on a UK site across three tiers scaling with contact count, with discounts for annual prepayment and for nonprofits. There is no MCP server, only a REST API.

Our verdict

A reasonable choice for a UK small business specifically because of the pound pricing and the nonprofit discount, both of which are rare and both of which matter more to that buyer than feature depth. Event management and surveys included is unusual and genuinely useful for membership organisations and local businesses. Three things to read carefully. The currency is mixed: headline prices are in pounds but overage bills per send in dollars and the inbox preview add-on is priced in dollars too, so the no-foreign-transaction-fee framing deserves scepticism. SMS is United States only, so ignore it entirely from here. And there is no UK or EU data residency documented anywhere on the UK site, no MCP server, and refunds exist only inside the thirty-day guarantee. Automation depth is well behind ActiveCampaign or Klaviyo at comparable prices.

Best for: UK small businesses and nonprofits who want email in pounds from an established vendor with phone support.

Pros

  • Genuine pound pricing on a UK site, rare among US email platforms
  • Nonprofit discount of up to thirty per cent
  • Event management and surveys included, useful for membership organisations
  • AI campaign builder across all tiers
  • Phone support, which most competitors have dropped
  • Acquired Moosend, signalling European investment

Cons

  • Mixed currency: pound headline prices but dollar overage and add-ons
  • SMS is United States only and irrelevant from the UK
  • No UK or EU data residency documented on the UK site
  • No MCP server, only a REST API
  • Automation depth well behind competitors at similar prices
  • Refunds only within the thirty-day guarantee

Pricing: From £8/mo ex VAT (Paid)

Rating: 3.5/5