Category: Sales/CRM
Freshworks' CRM, friendlier than HubSpot, simpler than Salesforce.
Freshsales (part of the Freshworks suite) is the SMB and mid-market CRM with built-in AI (Freddy AI) for lead scoring, predictive analysis, and conversation intelligence. Pairs with Freshworks' broader stack (Freshdesk for support, Freshmarketer for marketing). Used by SMB and mid-market teams who want a real CRM without HubSpot's pricing or Salesforce's complexity. Worth shortlisting for teams already on Freshworks; less compelling as a standalone choice.
Mid-market CRM in the Freshworks suite with AI features for scoring and automation. Worth using if you want a HubSpot alternative at a lower price point and you're already in the Freshworks ecosystem.
Best for: SMB and mid-market teams on the Freshworks ecosystem needing a real CRM at accessible pricing.
Pricing: Free + paid from $9/seat/mo (Freemium)
Rating: 3.5/5