Mention (Agorapulse)

Category: Analytics/Attribution

No longer sold standalone. Now part of Agorapulse.

Mention was a long-standing media monitoring and social listening tool covering brand mentions across social networks, news, blogs and forums, with sentiment analysis, competitor tracking, alerts and reporting. Its situation has changed materially. Agorapulse, the French social media management company, acquired Mention through a court-supervised process in spring 2025, and Mention's own help documentation states that as of 1 July 2026 it is no longer sold as a standalone product. The publishing and response modules have been deprecated, first to new users and then entirely. What remains is sold as listening inside Agorapulse rather than as a separate subscription, with a single enterprise plan routed through a demo and no published price. We are keeping this listing so that anyone searching for Mention finds the current position rather than an out-of-date pricing page.

Our verdict

Listed here mainly as a signpost rather than a recommendation, because the product people search for no longer exists in the form they expect. If you are already a Mention customer, the things to know are that it stopped being sold standalone in July 2026, the publish and respond modules are gone, and future development sits with Agorapulse. If you are evaluating fresh, you are really evaluating Agorapulse listening, so look at that on its own merits. Two things worth flagging for existing users. Mention's terms provide no refunds or credits for unused subscription time, and a cancelled account drops to view-only, meaning no new mentions and no exports, so get your data out before you cancel rather than after. Agorapulse being French is a point in its favour for UK and EU data transfer, though we could not locate a published data processing agreement or residency commitment. If you want standalone monitoring, look at Brand24 or Brandwatch instead.

Best for: Existing Mention customers working out where they stand, and anyone evaluating Agorapulse listening as the successor product.

Pros

  • Now backed by Agorapulse, an established French social media company
  • EU parent company is a point in favour for UK and EU data transfer
  • Listening capability continues inside the Agorapulse platform
  • Long track record and a mature monitoring dataset behind it

Cons

  • No longer sold as a standalone product since July 2026
  • Publish and respond modules have been deprecated entirely
  • No published pricing, enterprise demo only
  • No refunds or credits for unused subscription time under its terms
  • A cancelled account goes view-only, so export your data before cancelling
  • No data processing agreement or residency commitment located

Pricing: No longer sold separately, demo only (Enterprise)

Rating: 3/5