Category: Social/Community
Enterprise unified CXM, social, support, marketing, and insights in one.
Sprinklr is the enterprise unified CXM platform, social media management, customer support, marketing, listening, and insights in one massive integrated platform. Used by Fortune 500 brands running unified customer experience at global scale. AI features (AI+) layered across the entire stack. Not for SMB or mid-market; enterprise procurement only. Worth understanding if you're at enterprise scale or competing against brands that use it.
Enterprise customer experience management platform spanning social, support, marketing, and insights. Worth using if you're a large enterprise needing unified social and CX in one heavyweight platform.
Best for: Fortune 500 brands running unified social, support, marketing, and insights at global scale.
Pricing: Custom (Enterprise)
Rating: 3.5/5