Sales/CRM Tools

Reviewed Sales/CRM tools for AI-native marketers.

• Adobe CX Enterprise — Adobe Experience Cloud's enterprise CX bundle for global brands.
• AI SmartTalk — No-code AI chatbot for customer service across WhatsApp, Instagram, Slack and more.
• Attio — Modern CRM built for the way revenue teams actually work today.
• Chorus — Conversation intelligence, analyse sales calls for what wins deals.
• Clay — The data enrichment platform powering modern outbound at the best teams.
• ConnectMachine — AI-powered digital business cards that remember who you met and why.
• Delight.ai — AI customer support agent, chat, ticket, and conversation automation.
• Drift — B2B conversational marketing, now owned by Salesloft.
• Freshsales — Freshworks' CRM, friendlier than HubSpot, simpler than Salesforce.
• Gladly — Customer-centric support platform, built around the person, not the ticket.
• Gong — The conversation intelligence platform every B2B sales team has heard of.
• HubSpot — The CRM most marketing teams started on, now an enterprise-scale platform.
• Insightly — SMB CRM with project management baked in, for service businesses.
• Intercom — Customer messaging platform with the most-cited AI support agent (Fin).
• Markopolo AI — AI marketing platform for ecommerce, connect data, generate creative, run ads.
• Pardot — Salesforce's B2B marketing automation, now Marketing Cloud Account Engagement.
• Pipedrive — SMB sales CRM, the simplest pipeline tool that still does real work.
• Salesforce — The enterprise CRM standard, increasingly an AI-everywhere platform with Agentforce.
• Tidio — Live chat and AI chatbots for SMB ecommerce and service businesses.
• Zoho CRM — Zoho's CRM, broadest feature-per-dollar in the SMB market.